Everything you need to know about ordering from TCGEEKZ. Can’t find your answer? Email us at contact@tcgeekz.com — we’re happy to help.

Our Card Binders

How many cards does a TCGeekz binder hold?

Each binder has 20 pages with 9 pockets per side — that’s up to 360 standard-size cards in one binder.

Which card games are the binders compatible with?

Our binders fit all standard-size trading cards (63×88 mm), including Pokémon TCG, Magic: The Gathering, Yu-Gi-Oh!, Disney Lorcana, One Piece Card Game, and sports cards.

Do sleeved cards fit in the pockets?

Yes — the pockets are sized to hold cards in perfect-fit or standard sleeves, so your favorites stay double-protected. Note that graded card slabs and toploaders are too thick for binder pockets — those are best stored separately.

What does “side-loading” mean, and why does it matter?

Cards slide into each pocket from the side rather than the top. Combined with the full zip-around closure, this means cards can’t slip out — even if the binder is carried vertically, flipped, or tossed in a backpack on the way to a trade night.

Are the pages safe for valuable cards?

Yes. All pages are acid-free, non-PVC, and archival-safe, so they won’t damage, discolor, or stick to your cards over time. The padded faux-leather cover also resists scuffs and protects against bumps.

Can I store the binder long-term?

Absolutely — that’s what it’s built for. For best results, store it upright (like a book on a shelf), away from direct sunlight, heat, and humidity. To clean the cover, wipe gently with a soft, slightly damp cloth.

Orders & Payment

What payment methods do you accept?

We accept the payment methods shown at checkout, processed through secure, encrypted payment providers. Your card details are never stored on our servers.

Can I change or cancel my order?

We process orders within 1–2 business days, so contact us at contact@tcgeekz.com as soon as possible with your order number. If your order hasn’t shipped yet, we’ll do our best to change or cancel it. Once it has shipped, you can use our returns process instead.

I didn’t receive an order confirmation email. What should I do?

First, check your spam or promotions folder. If it’s not there within an hour of ordering, contact us and we’ll verify your order and resend the confirmation.

Shipping

Where do you ship?

We currently ship to addresses within the United States only. All orders ship from California.

How long does delivery take?

Orders are processed within 1–2 business days after payment, and standard shipping takes 3–5 business days after that — so most orders arrive within 4–7 business days of purchase.

How much does shipping cost?

Shipping is calculated at checkout based on your address and cart, and shown before you pay — no surprises.

How do I track my order?

You’ll receive a tracking number by email when your order ships. You can also check your order status any time on our Track Your Order page using your order number and email address.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for items that are unused, in original condition, and in original packaging. See our full Returns & Exchanges policy for details.

My order arrived damaged. What do I do?

We’re sorry! Contact us within 48 hours of delivery with your order number and a photo of the damage, and we’ll send a free replacement or issue a full refund — including shipping.

When will I get my refund?

Once we receive and inspect your return, approved refunds go back to your original payment method within 10 business days. Your bank may need a few extra days to post it.

Still have a question?

Reach us any time at contact@tcgeekz.com or through our contact page. We usually reply within 1–2 business days.